IT Ops / DevOps as a Service
We take ownership of your operations — reliable, structured, and based on proven operating models. 24×7 coverage on request.
- • Onboarding & runbooks: make operations repeatable and traceable.
- • Incident response & monitoring: proactive, measurable (SLOs), low drama.
- • Developer enablement: we onboard and support your engineers so delivery stays smooth.
You focus on the product. We handle the rest — day‑2, automation, observability and escalation.
- Coverage
- 24×7 on request
- Operating model
- Runbooks + SLOs
- Tooling
- Kubernetes, IaC, GitOps
Operations as a Service
IT Ops / DevOps — we take ownership
We are not just "support" — we take responsibility for operations. With clear processes, pragmatic automation and close collaboration we keep your platform stable — and your team shipping faster.
You focus on your app. We handle day‑2.
- Operations ownership
- We take responsibility for operations: runbooks, change processes, escalation paths, incident handling and continuous improvement — matched to your maturity.
- 24×7 (on request)
- If your product needs it, we provide on‑call/monitoring 24×7. If not: focused, efficient, still reliable.
- Developer onboarding & enablement
- We onboard your engineers into operational reality: pairing, reviews, guardrails, golden paths and pragmatic automation.
- Observability & reliability
- Metrics, logs, traces, alerts — done properly. We work with SLOs so priorities and operations become measurable.
- Day‑2 automation
- CI/CD, GitOps, IaC, security-by-default — so operations scales as a system, not manually.
- Kubernetes-first
- We run Kubernetes workloads production-grade: clusters, workloads, deployments, security and observability — as the default foundation for containerized platforms.
Pricing
Transparent, predictable, no surprises. Talk to us.
DevOps as a Service
We take operational ownership: operations, automation, observability and incident response. We onboard your team, establish runbooks and processes — and keep things stable. 24×7 on request.
Benefits
- Operational ownership (runbooks, processes, escalation)
- Kubernetes-first: cluster & workload operations
- Monitoring & incident response (24×7 on request)
- Developer onboarding & enablement
- Multi-channel support (ticket, Slack/Teams)
- Operable by design: IaC, CI/CD, observability
Operating environments
At the center is the b'nerd Platform. Depending on requirements we also support operations on‑prem or on bare metal — without multi-cloud buzzword bingo.
Unsere OpenStack-basierte Plattform auf eigener Hardware: Kontrolle, Datenschutz und ein klarer Betriebsrahmen.
On-Premise
Betrieb in Ihrem Rechenzentrum – integriert in Ihre Netzwerk-, Security- und Compliance-Anforderungen.
Bare Metal
Performant und vorhersehbar: ideal für Latenz-kritische Systeme, Datenbanken und Workloads mit klaren Ressourcenprofilen.
FAQs
General
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Yes. Kubernetes is our baseline: we run clusters and workloads production-grade, including observability, security and day‑2 operations.
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Yes. We support public cloud, bare metal and on‑prem — depending on compliance, latency and cost requirements.
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Yes. We and our data centre partners are ISO 27001 certified.
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We are headquartered in Hamburg, Germany.
DevOps as a Service
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With DevOps as a Service we take responsibility for the stable operation of your IT infrastructure and support your development teams — from monitoring system performance to resolving infrastructure issues.
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DevOps as a Service lets you focus on your core business while we handle the technical aspects of your infrastructure. This leads to higher system availability, fewer technical problems and better collaboration between your development and operations teams.
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We use a wide range of industry-leading tools including Kubernetes, Docker, Helm, GitLab, Terraform and more — selected to best fit your specific requirements and goals.
Do you have questions or would you like a personalized offer? We are happy to advise you.
Contact
Our cloud experts are happy to provide personalized advice.
- Our Office
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Sillemstraße 76A
20257 Hamburg, Deutschland
Mon - Fri: 09:00 AM - 06:00 PM
- Telefon
- +49 40 239 69 754 0
- hello@bnerd.com