We run operations. You build your product. (24×7 on request.)
IT Ops / DevOps as a Service
We take ownership of your operations — reliable, structured, and based on proven operating models. 24×7 coverage on request.
- • Onboarding & runbooks: make operations repeatable and traceable.
- • Incident response & monitoring: proactive, measurable (SLOs), low drama.
- • Developer enablement: we onboard and support your engineers so delivery stays smooth.
You focus on the product. We handle the rest — day‑2, automation, observability and escalation.
- 24×7 on request
- Coverage
- Runbooks + SLOs
- Operating model
- Kubernetes, IaC, GitOps
- Tooling
Operations as a Service
IT Ops / DevOps — we take ownership
We are not just "support" — we take responsibility for operations. With clear processes, pragmatic automation and close collaboration we keep your platform stable — and your team shipping faster.
You focus on your app. We handle day‑2.
- Operations ownership
- We take responsibility for operations: runbooks, change processes, escalation paths, incident handling and continuous improvement — matched to your maturity.
- 24×7 (on request)
- If your product needs it, we provide on‑call/monitoring 24×7. If not: focused, efficient, still reliable.
- Developer onboarding & enablement
- We onboard your engineers into operational reality: pairing, reviews, guardrails, golden paths and pragmatic automation.
- Observability & reliability
- Metrics, logs, traces, alerts — done properly. We work with SLOs so priorities and operations become measurable.
- Day‑2 automation
- CI/CD, GitOps, IaC, security-by-default — so operations scales as a system, not manually.
- Kubernetes-first
- We run Kubernetes workloads production-grade: clusters, workloads, deployments, security and observability — as the default foundation for containerized platforms.
Pricing
Transparent, predictable, no surprises. Talk to us.
DevOps as a Service
We take operational ownership: operations, automation, observability and incident response. We onboard your team, establish runbooks and processes — and keep things stable. 24×7 on request.
Benefits
- Operational ownership (runbooks, processes, escalation)
- Kubernetes-first: cluster & workload operations
- Monitoring & incident response (24×7 on request)
- Developer onboarding & enablement
- Multi-channel support (ticket, Slack/Teams)
- Operable by design: IaC, CI/CD, observability
Operating environments
At the center is the b'nerd Platform. Depending on requirements we also operate on-prem or on bare metal — without multi-cloud promises no one ends up running.
Unsere OpenStack-basierte Plattform auf eigener Hardware: Kontrolle, Datenschutz und ein klarer Betriebsrahmen.
On-Premise
Betrieb in Ihrem Rechenzentrum – integriert in Ihre Netzwerk-, Security- und Compliance-Anforderungen.
Bare Metal
Performant und vorhersehbar: ideal für Latenz-kritische Systeme, Datenbanken und Workloads mit klaren Ressourcenprofilen.
FAQs
FAQ
General
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Yes. Kubernetes is our baseline: we run clusters and workloads production-grade, including observability, security and day‑2 operations.
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Yes. We support public cloud, bare metal and on‑prem — depending on compliance, latency and cost requirements.
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Yes. We and our data centre partners are ISO 27001 certified.
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We are headquartered in Hamburg, Germany.
FAQ
DevOps as a Service
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We take ownership of your infrastructure operations: monitoring, incident response and day-2 — while supporting your development teams.
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You focus on your product, we focus on operations. The result: higher availability, less friction, and clear ownership between Dev and Ops.
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Kubernetes, Helm, GitLab, Terraform and GitOps are the baseline. We pick what fits your stack and goals per setup — no tool lock-in.
Do you have questions or would you like a personalized offer? We are happy to advise you.
Contact
Contact
Our cloud experts are happy to provide personalized advice.
- Our Office
-
Sillemstraße 76A
20257 Hamburg, Deutschland
Mon - Fri: 09:00 AM - 06:00 PM
- Telefon
- +49 40 239 69 754 0
- hello@bnerd.com